Goa Luxury Villas
Goa Luxury Villas

Goa Luxury Villas

Cancellation Policy

Goa Luxury villas believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Suites and Premium Villas:

Full refund if cancelled more than 15 days prior to check in. 100% retention if cancelled 15 days or less from date of check in.


Bookings made on the Non - Refundable rate plan once confirmed cannot be cancelled nor amended. No refunds will be made in case of no shows too.

Presidential and Royal Villas:

Full refund if cancelled more than 15 days prior to check in. 100% retention if cancelled 15 days or less from date of check in.
 

  • In case of over booking on part of the hotel or if the hotel is unable to accommodate a guest with a confirmed booking for any reason, alternative accommodation or a 100% refund will be provided.
  • For cancellation policy for group bookings (More than 2 villas) please mail us on reservations@desouzaventures.com.
  • No cancellations / amendments will be entertained for bookings from 22nd December to 2nd January.
  • Refund process could take between 03 - 30 working days to process, depending on the mode of payment, Bank & country of to which transfer has to be made.
  • Refund if any will be made after deducting any and all bank / credit card charges / fees.
  • Government recognized original identity & address proof for every guest checking in to be provided to the front office at the time of check in.
  • Visiting hours are from 9.00 am to 7.00 pm. Visiting guest have to provide a government recognized identity proof to the reception.
  • Guests not carrying identity proof will not be allowed to check in or visit other guests. No refund or reimbursement will be made in such cases.
  • Use of drugs & immoral activities are against the law and are strictly prohibited. If any such activities are reported, you will have to vacate the villa immediately, and refund policy will not be applicable.


Booked the Presidential pool villa for the Monsoons in Goa, spent a little less than a week at this absolutely stunning villa. The customer service was impeccable almost; from the very start, the numerous phone calls to Gavin was met with patience, our arrival was pleasant and relaxed, even the hosts as the reception were polite and well spoken , not to forget the ardent housekeeping standards made our stay memorable to say the least. The presidential pool villa at Aguada Anchorage is a perfect example of picturesque beauty. The furnishing, the well equipped kitchen and the cozy bedrooms made this villa inviting without the usual mechanical elements of an otherwise star hotel. Our most favorite part of the villa happened to be the swimming pool which they certainly took effort to keep clean daily, which I found to be very efficient and thoughtful. We haven't stopped raving about our stay and are already making plans of when we can visit again. i would definitely refer this villa if you are looking at a 'holiday' in the truest sense without the hustle bustle and chaos of worrying about little things because at Aguada Anchorage they look after your most little needs thus ensuring all you have to do is lose yourself in the pampering and enjoy! Special thanks to Gavin ,the reception and the housekeeping team for their assistance and hospitality.
Sheena
India
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Goa Luxury Villas

Goa Luxury Villas
Phone: +91 9922965994 / 9823883553
Email:  reservations@desouzaventures.com
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Goa Luxury Villas